In the News: Improving Performance by NOT Focusing on Financial Goals

Eileen Fisher, Inc. (Irvington, NY)

Eileen Fisher: Teamwork and a Focus on Employee Well-Being Fuel this Successful Company discusses Eileen Fisher, Inc., an Irvington, NY women's clothing retailer, and how their ESOP fit into their non-traditional company culture. The company has consistently increased sales, even during tough times, by NOT focusing on financial goals:

"We don't talk like that here."…How do they do it? Susan says employees do not focus on financial goals; instead they work to find success by constantly striving toward their mission: "To inspire simplicity, creativity and delight through connection and great design." She shared how many aspects of an employee-ownership culture were already in place long before becoming an ESOP company, such as encouraging participation in all areas of the company and working in collaborative teams.

The article also discusses the company's focus on employee well-being and development opportunities, both personal and professional, and their commitment to giving back to the community.